Adhipathy

I read the book ‘Project Management – A comedy of errors’ by Prasanna Kumar last week.  It’s quite an interesting book.  This story is about a guy Saminathan (referred as Sam), an IT Professional, as usual with great expectations about his career and the sad side is as usual nothing got materialized.  When he get a chance, he proves it and he learnt all management tactics & techniques from Bobby Reddy, manager for onsite (referred as Bob).  There are lots of things that have been discussed and conveyed like a store form.  As a gist, I am giving here few of them. 

Something not related to Management, but would be used by managers:

·         Do you know elephants don’t die of old age; they die due to the inability to eat?

Something related to Management

·         Do you know 20% of our efforts produce 80% of our results?

·         Spiderman syndrome – arriving uninvited and spinning a web of supplementary problems

·         Rules to handle customers:

·         Rule 1:     Customer is always right.

·         Rule 2:     If customer is wrong, go back to rule 1.

·         Boss responsibility to push work down and to pull results up.